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How to travel with accessibility needs

We work with transport operators to improve accessibility on public transport. Most buses and all trams are accessible.

You can get free travel on bus, train and tram with a disabled person's pass.

We can send you things to help you travel. For example, assistance cards and 'please offer me a seat' badges.


Get help when travelling

Order accessibility products and resources to help you travel on public transport.

Book a ring and ride journey

You can use this service if you:

  • are disabled
  • are temporarily injured
  • find it hard to use public transport

Get a disabled person's free travel pass

You can use your pass on buses, trains and trams if you live in the West Midlands.

Accessibility on buses, trains and trams

Find out about how accessible parts of the public transport network are.

Raising awareness about disabilities

We make videos to train people who work on public transport about:

You can ask questions and give us feedback about these videos by contacting our equalities team.

Equalities and diversity
West Midlands Combined Authority
16 Summer Lane,
B19 3SD

Monday to Friday, 9am to 5pm
Closed weekends and Bank Holidays